In case of any cancellation of your stay you must report this immediately.
You must notify DIOT Montagne within five business days of the event causing the warranty.What happens in the event of an accident?
Carré Neige will cover the expenses of on-piste attention by emergency professionals and transportation.What is the procedure to follow in case of repatriation?
- Beyond 150 km, if your state of health requires it, you can request your repatriation by calling Europ Assistance on: +33 (0) 1 41 85 85 96.
- Below 150 km and on the day of the accident: to obtain support or reimbursement, you can contact the management centre Carré Neige at 04 79 07 36 11 or 04 79 07 36 12.
How to get a refund for ski lessons?
Fill out the claim form available on the Carré Neige website (www.carreneige.com) or in the Carré Neige sales areas within 8 days and send it along with supporting documents to the following address
DIOT Montagne Assurances Carré Neige
73 704 Bourg Saint Maurice Cedex