Advice
Advice
cancellation & accident

Get insured

For a worry-free holiday, having good insurance is essential. Please note that our courses do not include insurance. We recommend checking your personal insurance or opting for the Carré Neige Intégral option when booking.

Carré Neige Intégral insurance

esf Arc 1800 offers Carré Neige Intégral insurance, providing comprehensive coverage before and during your stay. This insurance ensures you have all the necessary protection and assistance in case of cancellation or accident.

With Carré Neige Intégral, you'll benefit from top-notch professional services, including slope rescue, reimbursement for ski passes, and ambulance transport.

This 2-in-1 insurance is ideal for ensuring your safety and that of your family, while avoiding the high costs often associated with mountain incidents. Enjoy the slopes with complete peace of mind with Carré Neige.

Cost of option

This option is offered to you when you book your course and the amount is calculated automatically.
Carré Neige Intégral insurancePrice
1 day course€3,70
6-day course€22,20
For more information and to book Carré Neige Intégral insurance...
See the website

How does it work?

How long do I have to report a claim if my holiday is cancelled?
You must notify GBC Montagne within five working days of the event giving rise to the cover.
What happens in the event of an accident?
Carré Neige will cover the cost of any professional assistance you require to rescue or search for you, or to provide you with first aid.
What should I do if I need to be repatriated?
Beyond 150 km, if your state of health requires it, you can request repatriation by calling Europ Assistance on 01 41 85 85 96.
Less than 150 km and on the day of the accident: in order to obtain cover or reimbursement, you can contact the Carré Neige management centre on 04 79 07 36 11 or 04 79 07 36 12.
How do I get my ski lesson refund?
Complete the claims form available on the Carré Neige website or in Carré Neige sales outlets within 8 days and send it, together with supporting documents, to the following address:

GBC Montagne
Carré Neige Management Department
BP 19
73 704 Bourg Saint Maurice Cedex